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Certificate in Customer Service for Front Line Officers
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Courses
FACULTY OF ICT & CUSTOMER SERVICE
Certificate in Customer Service for Front Line Officers
Course categories:
FACULTY OF FORENSICS & SECURITY
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management / YEAR 1
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management / YEAR 1 / Semester 1
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management / YEAR 1 / Semester 2
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management / YEAR 2
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management / YEAR 2 / Semester 1
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management / YEAR 2 / Semester 2
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management / YEAR 3
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management / YEAR 3 / Semester 1
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management / YEAR 3 / Semester 2
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management / YEAR 4
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management / YEAR 4 / Semester 1
FACULTY OF FORENSICS & SECURITY / Bachelor of Forensic Investigation & Security Management / YEAR 4 / Semester 2
FACULTY OF FORENSICS & SECURITY / Certificate in Security Supervision
FACULTY OF FORENSICS & SECURITY / Certificate in Close Protection/VIP Security
FACULTY OF FORENSICS & SECURITY / Diploma in Forensic Accounting
FACULTY OF FORENSICS & SECURITY / Diploma in Forensic Auditing
FACULTY OF FORENSICS & SECURITY / Diploma In Forensic Science
FACULTY OF ICT & CUSTOMER SERVICE
FACULTY OF ICT & CUSTOMER SERVICE / Diploma in Information Technology
FACULTY OF ICT & CUSTOMER SERVICE / Diploma in Information Technology / YEAR 1
FACULTY OF ICT & CUSTOMER SERVICE / Diploma in Information Technology / YEAR 1 / Semester 1
FACULTY OF ICT & CUSTOMER SERVICE / Diploma in Information Technology / YEAR 1 / Semester 2
FACULTY OF ICT & CUSTOMER SERVICE / Diploma in Information Technology / YEAR 2
FACULTY OF ICT & CUSTOMER SERVICE / Diploma in Information Technology / YEAR 2 / Semester 1
FACULTY OF ICT & CUSTOMER SERVICE / Diploma in Information Technology / YEAR 2 / Semester 2
FACULTY OF ICT & CUSTOMER SERVICE / Certificate in Digital Marketing
FACULTY OF ICT & CUSTOMER SERVICE / Certificate In Contact Centre Management
FACULTY OF ICT & CUSTOMER SERVICE / Certificate In Contact Centre Management / Semester1
FACULTY OF ICT & CUSTOMER SERVICE / Certificate in Executive Secretarial Studies & Customer Service
FACULTY OF ICT & CUSTOMER SERVICE / Certificate in Executive Secretarial Studies & Customer Service / YEAR 1
FACULTY OF ICT & CUSTOMER SERVICE / Certificate in Executive Secretarial Studies & Customer Service / YEAR 1 / Semester 1
FACULTY OF ICT & CUSTOMER SERVICE / Certificate in Executive Secretarial Studies & Customer Service / YEAR 1 / Semester 2
FACULTY OF ICT & CUSTOMER SERVICE / Certified Contact Centre Practitioner(CCCP)
FACULTY OF ICT & CUSTOMER SERVICE / Certified Customer Service Practitioner(CCSP)
FACULTY OF ICT & CUSTOMER SERVICE / Certificate in Customer Service for Front Line Officers
FACULTY OF BUSINESS & MANAGEMENT
FACULTY OF BUSINESS & MANAGEMENT / Masters in Business Administration
FACULTY OF BUSINESS & MANAGEMENT / Masters in Business Administration / YEAR 1
FACULTY OF BUSINESS & MANAGEMENT / Masters in Business Administration / YEAR 1 / Semester 1
FACULTY OF BUSINESS & MANAGEMENT / Masters in Business Administration / YEAR 1 / Semester 2
FACULTY OF BUSINESS & MANAGEMENT / Masters in Business Administration / YEAR 2
FACULTY OF BUSINESS & MANAGEMENT / Masters in Business Administration / YEAR 2 / Semester 1
FACULTY OF BUSINESS & MANAGEMENT / Masters in Business Administration / YEAR 2 / Semester 2
FACULTY OF BUSINESS & MANAGEMENT / Executive Diploma In Business Leadership
FACULTY OF BUSINESS & MANAGEMENT / Executive Diploma In Business Leadership / YEAR 1
FACULTY OF BUSINESS & MANAGEMENT / Executive Diploma In Business Leadership / YEAR 1 / Semester 1
FACULTY OF BUSINESS & MANAGEMENT / Executive Diploma In Business Leadership / YEAR 1 / Semester 2
FACULTY OF BUSINESS & MANAGEMENT / Executive Diploma In Business Leadership / YEAR 2
FACULTY OF BUSINESS & MANAGEMENT / Executive Diploma In Business Leadership / YEAR 2 / Semester 1
FACULTY OF BUSINESS & MANAGEMENT / Diploma in Business Management and Leadership
FACULTY OF BUSINESS & MANAGEMENT / Diploma in Business Management and Leadership / YEAR 1
FACULTY OF BUSINESS & MANAGEMENT / Diploma in Business Management and Leadership / YEAR 1 / Semester 1
FACULTY OF BUSINESS & MANAGEMENT / Diploma in Business Management and Leadership / YEAR 1 / Semester 2
FACULTY OF BUSINESS & MANAGEMENT / Diploma in Business Management and Leadership / YEAR 2
FACULTY OF BUSINESS & MANAGEMENT / Diploma in Business Management and Leadership / YEAR 2 / Semester 1
FACULTY OF BUSINESS & MANAGEMENT / Diploma in Business Management and Leadership / YEAR 2 / Semester 2
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Human Resources Management
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Human Resources Management / YEAR 1
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Human Resources Management / YEAR 1 / Semester 1
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Human Resources Management / YEAR 1 / Semester 2
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Human Resources Management / YEAR 2
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Human Resources Management / YEAR 2 / Semester 1
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Human Resources Management / YEAR 2 / Semester 2
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Finance And Accounting
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Finance And Accounting / YEAR 1
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Finance And Accounting / YEAR 1 / Semester 1
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Finance And Accounting / YEAR 1 / Semester 2
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Finance And Accounting / YEAR 2
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Finance And Accounting / YEAR 2 / Semester 1
FACULTY OF BUSINESS & MANAGEMENT / Diploma In Finance And Accounting / YEAR 2 / Semester 2
FACULTY OF BUSINESS & MANAGEMENT / Diploma in Organisational Development
FACULTY OF BUSINESS & MANAGEMENT / Foundation Certificate
FACULTY OF SOCIAL SCIENCES & RESEARCH
FACULTY OF SOCIAL SCIENCES & RESEARCH / Bachelor of Counselling
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Psycho-Social Counselling
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Psycho-Social Counselling / YEAR 1
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Psycho-Social Counselling / YEAR 1 / Semester 1
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Psycho-Social Counselling / YEAR 1 / Semester 2
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Psycho-Social Counselling / YEAR 2
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Psycho-Social Counselling / YEAR 2 / Semester 1
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Psycho-Social Counselling / YEAR 2 / Semester 2
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Monitoring and Evaluation
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Professional Counselling
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Project Management
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Project Management / YEAR 1
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Project Management / YEAR 1 / Semester 1
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Project Management / YEAR 1 / Semester 2
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Project Management / YEAR 2
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Project Management / YEAR 2 / Semester 1
FACULTY OF SOCIAL SCIENCES & RESEARCH / Diploma in Project Management / YEAR 2 / Semester 2
SHARED MODULES
Staff Courses
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Customer Service Practice
Service Excellence
Teacher:
Nelton Mondlane
Customer Relationship Management
Introduction to Customer Service
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